About Us: At Artisan Landscapes, we transform gardens through award-winning design, landscape construction, and horticultural aftercare. We take pride in our exceptional service and are dedicated to guiding our clients through the entire process, from initial consultation to the finished garden. Our team is passionate about creating beautiful, functional outdoor spaces, and we are looking for a confident and personable Office Manager to join us in delivering outstanding results.
Job Description:
We seek an Office Manager to support the entire company in delivering our projects and ensuring a seamless experience for our clients. This role requires a dynamic individual who can handle a variety of tasks and communicate effectively with clients and team members.
Key Responsibilities:
- Enquiry Management:
- Manage client enquiries with confidence, compassion, and attentiveness.
- Represent the company effectively in this sales-oriented role.
- Provide knowledgeable information about our processes.
- Bookkeeping:
- Manage and submit purchase receipts using our cloud-based software.
- Work closely with our Head of Accounts.
- Build Team Administration:
- Assist our Project Manager with project delivery through efficient administration.
- Handle supplier and team communication and project reporting.
- Manage equipment, uniform, PPE, onboarding, and staff holidays.
- Design Team Administration:
- Support our designers in delivering design projects efficiently.
- Manage diaries, supplier relationships, material procurement, document management, and team holidays.
- Office Administration:
- Perform general office tasks, including organisation, stationery, consumable supplies, and printing.
- Produce contracts and project documentation for the design and build teams.
- Minute and note-taking
- Marketing and Website:
- Assist the Managing Director in managing the marketing strategy and website updates.
- Handle image processing and print media.
- Diary Management:
- Schedule meetings, programmes, design slots, and aftercare team activities.
- Report changes and challenges to relevant teams and clients.
Qualifications and Skills:
- Previous experience in a similar role is essential
- Confident and engaging communication skills.
- Excellent organizational and multitasking abilities.
- Compassionate and attentive listener.
- Knowledge of bookkeeping and cloud-based software.
- Strong administration skills with attention to detail.
- Ability to manage supplier relationships and material procurement.
- Experience in marketing and website management is a plus but not essential
- Flexibility and adaptability to handle various tasks.
Benefits:
- Competitive salary of £24,000 to £25,000 per annum.
- Flexible working hours (9 am to 3 pm) to benefit parents with children in school.
- Paid 30-minute break daily.
- Opportunity to work with a passionate and dedicated team.
How to Apply:
If you are a confident, personable, and organised individual looking to join a dynamic team, we would love to hear from you. Please send your CV and a cover letter explaining why you would be a great fit for this role to [email protected].
